PRIVACY POLICY

At Eleven Pilates Studio LLC ("we", "us", or "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.elevenpilates.com

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, or any other information you voluntarily provide via contact forms, appointment bookings, or newsletter sign-ups.

  • Usage Data: including IP address, browser type, pages visited, and time spent on our site. This may be collected through cookies or analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service

  • Schedule and confirm appointments or services

  • Send newsletters or promotional materials (if you have opted in)

  • Improve our website’s functionality and user experience

  • Comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data only:

  • With service providers who assist with our website or operations (e.g., scheduling software, email marketing tools), under strict confidentiality

  • When required by law or to protect our rights and safety

4. Cookies and Tracking

Our website may use cookies or similar technologies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no internet transmission is 100% secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access or update your personal information

  • Opt out of receiving marketing communications

  • Request deletion of your data

To exercise these rights, contact us at olivia@elevenpilates.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a new effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Eleven Pilates Studio LLC
www.elevenpilates.com